Alcatel-Lucent 801494-00 After Hours On-site Professional Services Support Service for Customers without an Alcatel Support Agreement. This service provides Alcatel Professional Services on-site support between the hours of 5:00 PM and 8:00 AM (local time) Monday through Friday, all day Saturday, Sunday and national holidays for customer that do not maintain an Alcatel support agreement. A minimum of eight (8) consecutive hours per day is required. NOTE: This service may only be purchased by customers requiring services outside of Alcatel’s standard installation and /or troubleshooting offering. Travel and expenses are included with this service for the countries/areas defined in the Alcatel Professional Services ¿Countries-Areas with Travel Cost Included with Services¿ document that is located in the Professional Services section of the Alcatel e-Service web site (https://eservice.ind.alcatel.com). For travel to countries/areas not listed in the document, please contact the Director of Professional Services.

Alcatel-Lucent 801494-00 After Hours On-site Professional Services Support Service for Customers without an Alcatel Support Agreement. This service provides Alcatel Professional Services on-site support between the hours of 5:00 PM and 8:00 AM (local time) Monday through Friday, all day Saturday, Sunday and national holidays for customer that do not maintain an Alcatel support agreement. A minimum of eight (8) consecutive hours per day is required. NOTE: This service may only be purchased by customers requiring services outside of Alcatel’s standard installation and /or troubleshooting offering. Travel and expenses are included with this service for the countries/areas defined in the Alcatel Professional Services ¿Countries-Areas with Travel Cost Included with Services¿ document that is located in the Professional Services section of the Alcatel e-Service web site (https://eservice.ind.alcatel.com). For travel to countries/areas not listed in the document, please contact the Director of Professional Services.

At Comtek Network Systems, we deliver comprehensive network solutions designed to optimise your business operations. We specialise in repairing, supplying, and supporting both legacy and current network equipment from Alcatel-Lucent, ensuring your infrastructure remains robust and efficient. Partner with us to elevate your network infrastructure to new heights.

• Supply: We supply fully tested and warrantied 801494-00, ensuring reliability and performance for your network needs. All our equipment is fully refurbished, and in some cases, we can also supply brand new units.
• Support: Expert troubleshooting, routine maintenance, and dedicated technical assistance to keep your network running seamlessly.
• Repair: Professional repair services for your Alcatel-Lucent equipment, aimed at extending the lifespan and maintaining the reliability of your network components.

Discover more about our network equipment or explore our hardware repair services.

For more information or to request a personalized quote, please contact our customer service team today.