Alcatel-Lucent 801905-00 PER-Assist Essential Service. This service provides on-site Alcatel Professional Services within twenty-four (24) hours of the customer request in the event of severity one (1) or two (2) Alcatel technical assistance center (TAC) cases. A maximum of six (6) responses per calendar year from the date of purchase are permitted. Each response will not exceed the duration of time to stabilize the network or three (3) consecutive days, whichever is less. Travel and expenses are included with this service for the countries/areas defined in the Alcatel Professional Services “Countries-Areas with Travel Cost Included with Services” document that is located in the Professional Services section of the Alcatel e-Service website (https://eservice.ind.alcatel.com). For travel to countries/areas not listed in the document, please contact the Director of Professional Services.

Alcatel-Lucent 801905-00 PER-Assist Essential Service. This service provides on-site Alcatel Professional Services within twenty-four (24) hours of the customer request in the event of severity one (1) or two (2) Alcatel technical assistance center (TAC) cases. A maximum of six (6) responses per calendar year from the date of purchase are permitted. Each response will not exceed the duration of time to stabilize the network or three (3) consecutive days, whichever is less. Travel and expenses are included with this service for the countries/areas defined in the Alcatel Professional Services “Countries-Areas with Travel Cost Included with Services” document that is located in the Professional Services section of the Alcatel e-Service website (https://eservice.ind.alcatel.com). For travel to countries/areas not listed in the document, please contact the Director of Professional Services.

At Comtek Network Systems, we deliver comprehensive network solutions designed to optimise your business operations. We specialise in repairing, supplying, and supporting both legacy and current network equipment from Alcatel-Lucent, ensuring your infrastructure remains robust and efficient. Partner with us to elevate your network infrastructure to new heights.

• Supply: We supply fully tested and warrantied 801905-00, ensuring reliability and performance for your network needs. All our equipment is fully refurbished, and in some cases, we can also supply brand new units.
• Support: Expert troubleshooting, routine maintenance, and dedicated technical assistance to keep your network running seamlessly.
• Repair: Professional repair services for your Alcatel-Lucent equipment, aimed at extending the lifespan and maintaining the reliability of your network components.

Discover more about our network equipment or explore our hardware repair services.

For more information or to request a personalized quote, please contact our customer service team today.